Archive for April 28, 2010

Transcription Association Releases Highly Anticipated Compliance and Practice Guidelines for Healthcare Documentation and Speech Recognition Adoption

DAYTONA BEACH, Fla. — Industry best practices, corporate transparency, and legal compliance will be the major topics of discussion at the 21st Annual Conference of the Medical Transcription Industry Association (MTIA) April 28 through May 1 in Daytona Beach, Florida. MTIA and its partner organization, the Association for Healthcare Documentation Integrity (AHDI), will announce the completion of their Manual of Ethical Best Practices for the Healthcare Documentation Sector at the conference and use the event as an opportunity to highlight the importance of best practices to the future success of the medical transcription industry and profession. Additionally, a speech recognition adoption guide will be released to address the relevance of speech recognition technology as an evolving method of clinical documentation and to present operational and fiscal implications for technology adoption.

Heightened privacy and security requirements, increased calls for transparency of operations, greater reliance on speech recognition technologies, and a growing home-based workforce prompted the need to release these best practice guides. “With the emerging demand from healthcare delivery for increased standardization and greater specificity around exchange of health information, it is time for the healthcare documentation sector to look closely at its compliance practices and at evolving technologies to capture and deliver health information safely and securely,” states MTIA 2010 Board of Directors Chairperson Eileen Dwyer. “We want to be a resource for business owners and users of our services in developing best practices that reflect high-integrity business practices and promote transparency around key issues that reflect well on the industry as a whole.”

The Speech Recognition Adoption Guide is designed to help consumers understand adoption-related issues, impact, terminology, standards, and metrics. In addition, the guide presents unified perspectives of the varying stakeholder groups concerning issues such as documentation quality and risk management.

About MTIA

The Medical Transcription Industry Association (MTIA) is the world’s largest trade association serving medical transcription service organizations.

About AHDI

The Association for Healthcare Documentation Integrity (AHDI), is the world’s largest professional society representing the clinical documentation sector whose purpose is to set and uphold standards for education and practice in the field of health data capture and documentation.

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Accurate, Affordable Medical Transcription for Group Practices

By Rajeev Rajagopal

The healthcare industry is booming like never before. The substantial growth rate has triggered a massive response from BPO companies that offer accurate, affordable medical transcription for group practices. Hospitals, clinics, and healthcare centers strive to find the best transcription service providers in order to get quality service.

Physicians in group practices can’t often find time to manage the great inflow of patients and in addition to this, tight schedules and meetings hardly allow them any time off from work. Failure to manage their medical records properly would make patients lose faith in a medical practice and jeopardize its reputation. To employ staff for undertaking the work would not be practical owing to the huge expenses involved in terms of salary, employee benefits and other factors.

The practical approach to the problem lies in seeking the services of a reputable medical transcription company which would efficiently meet all the requirements regardless of the quantity of work the practice has. Most of the work is outsourced and therefore the cost of service tends to be considerably less. The practice could save as much as about 40%. In the long run, this would prove to be a great financial gain.

To provide accurate, affordable medical transcription for group practices outsourcing companies utilize the latest technology and software and complete the jobs entrusted within minimal turnabout time. Multilevel quality checks by quality analysts and verification of work by proofreaders ensure that transcription work is flawless.

HIPAA compliant companies take adequate safety and security measures. Encryption of data and transfer of files via FTP ensure dedicated and seamless connectivity. Last but not the least, round the clock customer/technical support addresses every issue to ensure customer satisfaction.

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Voice Transcription Software To Grow A Medical Transcription Business

Companies who are in the medical transcription industry may underestimate the importance of a powerful voice transcription software platform. Consider for a moment that almost every function of that business will be affected by and handled by that system and it is easy to see how important it is to select the right one. Trying to save money on a system that does not significantly improve the productivity of medical transcriptionists can end up being a waste of capital.

There are many ways that voice transcription software can improve the profitability of a medical transcription business. The equation for making money is fairly simple; revenue has to go up and expenses must go down. The right voice transcription software platform can help a company to do both of these things.

In terms of reducing costs, things that medical transcription companies can look for in a software platform are advantages like local dictation telephone numbers that reduce the telephone bill. If a provider of this software has local numbers that are based in major centers across the country, then long distance charges will be minimized. It may not seem like a large expense, but when all of the clients that are dictating into a system are doing so for long periods of time and frequently then it can add up quickly.

Because the systems are so technical, often it can be beyond the abilities of the medical transcription company to maintain the voice transcription software and the servers that it will run on. This should be handled by the provider, and a good one will offer the large amount of storage space required at a good price. It will also be able to commit to having technical support available when it is needed.

Upgrades to the voice transcription software can also be expensive. When a transcription company is looking to engage a software provider, they should inquire about what kind of future costs they will have to shoulder for system upgrades. It is also important to know that upgrades can be facilitated without the need to bring down the system.

Improving profitability also has to do with increased revenue. If a voice transcription software platform can allow every medical transcriptionist to produce more in the same amount of time then this will have an effect on the company’s fortunes. This means having the ability to review and edit the document quickly and it also requires a seamless distribution of the work to medical transcriptionists. When documents are complete, it should also incorporate an automated system that delivers the finished product to clients.

Companies should move very carefully when they are considering purchasing a voice transcription software platform. It touches every department of their business and ones that provide a complete system will reduce the administrative burden on a company. When much of the tedium that was present in the industry in past years is eliminated by advanced software platforms, companies can then focus on retaining good talent and acquiring new clients.

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